Viuzen is committed to protecting your privacy. We collect only what we need to provide the service, we don't sell your data, and you can delete your account at any time.
This Privacy Policy explains how Powered Up Web LLC ("Viuzen," "we," "us," or "our") collects, uses, and protects your personal information when you use the Viuzen platform at viuzen.com.
By using Viuzen, you agree to the collection and use of information in accordance with this policy.
| Data | When Collected | Purpose |
|---|---|---|
| Username, email, password | Account registration | Authentication and account management |
| Display name, bio, category | Profile setup | Public profile display |
| Avatar and cover photos | Profile editing | Profile personalisation |
| Video content and thumbnails | Video upload (creators) | Content hosting and delivery |
| Payment information | FP purchase | Processed securely by Stripe — we do not store card details |
| Banking details for payouts | Stripe Connect setup (creators) | Processed securely by Stripe — we do not store bank details |
When you connect a Stripe account for creator payouts, Stripe may share limited account verification data with us. This is governed by Stripe's Privacy Policy.
We use the information we collect to:
We do not use your data for advertising, and we do not sell your personal information to third parties.
We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:
All service providers are contractually required to protect your data and use it only for the purposes we specify.
Your username, display name, bio, avatar, cover photo, and uploaded videos are publicly visible on the platform. Your gift history is only visible to you.
We may disclose your information if required by law, court order, or government authority, or to protect the rights, safety, or property of Viuzen or its users.
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.
Viuzen uses minimal cookies:
You can disable cookies in your browser settings, but this will prevent you from logging in to the platform.
We retain your personal information for as long as your account is active. When you delete your account:
We may retain certain data longer where required by law or legitimate business purposes such as fraud prevention.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
California residents have the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].
If you are located in the EU or UK, you have rights under GDPR including the right to access, rectify, erase, restrict, and port your personal data. Our legal basis for processing is primarily contract performance (providing the service) and legitimate interests (security and fraud prevention). To exercise your rights or lodge a complaint, contact us at [email protected].
We take reasonable technical and organisational measures to protect your personal information, including:
No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at [email protected].
Viuzen is not directed at children under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a child has created an account, please contact us at [email protected] and we will promptly delete the account and associated data.
Viuzen is operated from the United States. If you are accessing the platform from outside the US, your data may be transferred to, stored, and processed in the US. By using Viuzen, you consent to this transfer. We take steps to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the platform or emailing you at your registered address. The "Last updated" date at the top of this page reflects the most recent changes. Your continued use of Viuzen after changes are posted constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We aim to respond to all privacy-related enquiries within 30 days.
We take your privacy seriously and will respond within 30 days.
✉️ Contact us